VALTHION Refund Terms

Last Updated: October 15, 2023

1. Overview

Thank you for shopping at VALTHION. We are committed to providing you with a seamless shopping experience. Please review our refund terms below to understand your rights and responsibilities when requesting a refund.

2. Refund Eligibility

Refunds are granted under the following conditions:

• The item must be returned within 30 days of receipt.
• The item must be in its original condition, unused and in the original packaging.
• A valid proof of purchase must be provided.

3. Non-Refundable Items

The following items are not eligible for a refund:

• Gift cards.
• Personalized or custom-made items.
• Items marked as final sale or non-returnable.

4. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your order number and reason for the return.
2. Send your item to the address provided by our support team.
3. Once we receive your item, we will inspect it and notify you of the refund status via email.

Approved refunds will be processed and a credit will be applied to your original payment method within 5-10 business days.

5. Shipping Costs

Shipping costs are non-refundable. You are responsible for paying the shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions about our refund terms, please contact us at:

Email: [email protected]

Phone: +1 (555) 123-4567

Address: 123 Business St, Suite 400, Anytown, State, USA